MANSFIELD DISTRICT COUNCIL INTERVENTIONS USED TO ACHIEVE PERFORMANCE TARGETS

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MANSFIELD DISTRICT COUNCIL: ACTION PLAN TO ACHIEVE PERFORMANCE TARGETS

MANSFIELD DISTRICT COUNCIL: INTERVENTIONS USED TO ACHIEVE PERFORMANCE TARGETS

Reference No.

MDC SP NS 1.013

Indicator Description

% of samples streets achieving grade A or grade B for litter and detritus

Lead Officer

Jo Waldron

Date Plan Completed

15/10/2021

Performance Out-turn

2020/2021

2021/2022

Full Year

Overall

Measure

Target

92%

Actual

91%

72%

78.5%

Explanation of Current Performance

73 Street Surveys complete during Qtr 1

84% achieved grade A or B for litter (61 streets)

60% achieved grade A or B for Detritus (44 streets)

32 Streets were surveyed during Qtr 2.

91% of streets achieved grade A or B for litter. (29 streets)

66% of streets achieved grade A or B for detritus (21 streets).

Gradual improvements are evident during Qtr 2.

Overall decline is due to:

backlog of work due to the impact of pandemic – reduced service provision for 18 months
redeployment of staff to help deliver critical Waste & Recycling services
unable to appoint new staff to all vacancies within the team including sweeper driver
issues with performance of weed-spraying contractor
increase in the amount of fly-tipping throughout the district
increase in the amount of household waste deposited in litter bins

Interventions in the last 3 months and evaluation of impact

Prioritising of litter bin routes to ensure bins in areas with high footfall are emptied at least twice a week
Targeted clean-up project on the Oak Tree estate following on from the Tidy Together campaign has paved the way for similar action weeks in hot-spot areas
Monitoring of effectiveness and application of herbicide by the contractor followed up with remedial visit and spot spraying, however the results have been extremely patchy
Advice sort from Legal and processed commenced to terminate existing weed-spraying contract
Parks staff have supported Street Cleansing teams by spraying and manually grubbing out weeds in targeted and hot-spot areas
Support to community litter-picks
Installation of new/bigger litter bins in some areas
2 new starters appointed from previous recruitment round are now up to speed
Further recruitment round is underway to appoint 5 cleansing operatives including 2 sweeper drivers. CVs will now be accepted and job adverts have been placed with the wider jobs e.g. indeed, monster and other social media and online platforms

MANSFIELD DISTRICT COUNCIL: INTERVENTION PLAN TO ACHIEVE PERFORMANCE TARGETS
	Key Interventions to Achieve Performance	By When	By Who	Resource Implications	Most Significant Risk to Achievement of Intervention	Contingency Intervention for Most Significant Risk	Monitoring Process	Outcomes expected from intervention
1	Successful recruitment of quality candidates to vacant posts	Interviews due w/c 22/11/2021 Start dates tbc	Jo Waldron / Rick Caseley	Officer time	Unable to appoint suitable candidates	Further consultation with HR on alternative recruitment practices such as job-fair or open day	In-line with recruitment process and sound pre-employment checks	Appointment of 5 operatives will bring the establishment up to full capacity
2	Contract with an external sweeper and driver as a one off exercise to support with cleansing routes	Arrangements to be confirmed by end Nov	JW / RC	Officer time, budget	Cost to be confirmed Unable to secure suitable service provider	Revision of routes to optimise available resources	Weekly progress meetings and quality checks of routes	Clearance of detritus from highways will prevent / slow down germination of weeds in spring 2022 Autumn and Winter cleansing routes are more manageable therefore less wear & tear on existing machines, reducing the amount of down-time
3	Offer of HGV training to staff enable them to drive the big sweeper	Potential staff to be identified by 19/11/2021 Timescale for completion if training tbc	RC	Officer time, budget	Lack of volunteers	Consider agency staff	Weekly progress meetings	More flexible, multi-skilled & resilient workforce
4	Engagement with Community Pay-Back scheme to identify suitable projects for volunteers	Initial contact /mtg by end Nov	JW	Officer time	No suitable projects are identified	Further consideration of other community groups and project that would benefit the wider environmental agenda e.g. education awareness around litter	Progress updates during 1-2-1s	Organised community environmental projects to contribute to overall level of street cleanliness
5	Liaise with Skills & Development team on Kick-Start and other apprenticeship opportunities	Initial conversations by end Nov Project timescales tbc	JW	Officer time	Cost & identification of suitable candidates	Further scoping with L&D of other apprenticeship opportunities available	Initial meeting	Opportunities for members of the community to develop a career with MDC Succession planning for the service
6	Street Cleansing manager to undertake street surveys in line with KBT guidance	On-going	JW	Officer time	Lack of time to undertake adequate amount of site visits	Site visits to be scheduled in advance each quarter Engagement with KBT on independent quality checks	Monthly site visits, data input to Pentana	Closer engagement with cleansing routes and preventative work taken in hot spot areas

MANSFIELD DISTRICT COUNCIL INTERVENTIONS USED TO ACHIEVE PERFORMANCE TARGETS
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