3 POWERPLUSWATERMARKOBJECT357831064 JOB DESCRIPTION PERSON SPECIFICATION POST ALS ADMINISTRATOR

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3 POWERPLUSWATERMARKOBJECT357831064 JOB DESCRIPTION PERSON SPECIFICATION POST ALS ADMINISTRATOR

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JOB DESCRIPTION/

PERSON SPECIFICATION

POST	ALS Administrator
DEPARTMENT	Learner Experience
GRADE	£21, 616- £25,643 (pro rata)
REPORTS TO	ALS Co-ordinator
DIRECT REPORTS	None
WORKING PATTERN	Term time only

JOB PURPOSE

To provide administrative support for the ALS functions, working as directed by the ALS Co-ordinators and Vice Principal Learner Experience
To be responsible for the collation and presentation of all information required
To provide outstanding customer service to learners and tutors

MAIN DUTIES AND RESPONSIBILITIES

To ensure that information for learners about ALS and LDD provision on the website and printed material is up-to-date and matches that submitted by curriculum teams, including fees, start dates etc.
To support ALS Co-ordinators with arrangements for ALS and LDD assessment sessions, including liaising with learners and parents/ carers, and ensuring ALS Co-ordinators have all required records and application information.
To prepare and send out contracts to tutors and support workers in a timely manner
To liaise with the ALS Co-ordinators and School administrators to ensure appropriate accommodation is allocated for LDD and ALS activities, and that rooming records and changes are kept up to date. To proactively inform tutors, LSWs and learners of any room changes.
To liaise with School Administrators to ensure that all discrete LDD courses have a course outline, approved by the Programme Manager of the relevant School, and that it is entered on the College’s database in time for the publication of the prospectus.
To send reports on course numbers as directed to the Vice Principal Learner Experience and ALS Co-ordinators.
To liaise with School Administrators to ensure class closures are notified to learners, and to liaise with the CIS and Admissions teams to arrange transfers and rooming updates, ensuring that any transfers and refunds are confirmed and actioned as appropriate.
To act as first point of contact for all telephone enquiries, messages and visitors to the ALS section; maintain an awareness of the courses co-ordinated by the ALS section and of the timetables and contact details of curriculum staff in order to answer queries; liaise effectively with all those who communicate within the ALS section, from both inside and outside the College;
To liaise with learners’ parents/ carers and care homes as appropriate to resolve day-to-day problems with learners, transport and pick-up arrangements etc;
To assist ALS Co-ordinators and support workers to ensure that learners are appropriately supervised at all times;
To assist ALS Co-ordinators with creation and storage of resources and equipment;
To assist with School events, which may be held in evenings or weekends.
To produce correspondence and documents as requested by the Vice Principal Learner Experience and ALS and Co-ordinators
To take minutes when required.
To maintain filing and database systems.
To liaise with the Vice Principal Learner Experience and ALS Co-ordinators to ensure that HR is advised at the earliest opportunity of all sessional teachers and support workers who leave the College’s employment.
To liaise with the Vice Principal Learner Experience about change of arrangements for teachers and support workers and inform payroll and HR.
To maintain records of staff leave and sickness absence and to ensure that the procedures for self-certification are followed.

General Duties:

To commit to ongoing professional development by undertaking job related training
To contribute to the planning and development of the service as a member of the team
To have a duty of care to yourself and others regarding Health and Safety issues and ensure that the College’s Health & Safety Policies and Procedures are implemented
To actively promote the College’s Equality & Diversity policy, encouraging staff awareness and participation in all areas
To actively promote the College’s safeguarding policy and be aware of your responsibilities to report concerns
To carry out duties pertinent to the scope of the post as directed by the Principal or other senior managers of the College

The above are the key accountabilities as currently defined; they are not listed in priority order and should not be taken to be so. These accountabilities may be subject to periodic review, and the post holder will be expected to take on such variations as are consistent with the level of responsibility and purpose of the post.

PERSON SPECIFICATION

The successful candidate will fulfil the following essential requirements, and will also ideally hold the desirable attributes.

			ESSENTIAL	DESIRABLE	LIKELY TO BE ASSESSED BY: I – Interview AF – Application form T – Task
	KNOWLEDGE
1	Have an efficient and accurate knowledge of Microsoft Office applications and an ability to produce good written English.				AF, I, T
2	Commitment to Equality and Diversity, Safeguarding and Health and Safety				AF
	ABILITIES/SKILLS/EXPERIENCE
3	Wide experience of clerical/ administrative/ office work, paid or unpaid, whether in the public, private or voluntary sector.				AF, I, T
4	Ability to establish, maintain and update record keeping systems.				I, T
5	Ability to communicate with a diverse range of people (including teachers and students) for the purpose of providing advice and information.				I
6	Ability to produce statistical information and to present it in a format which is readily understood.				I, T
7	Ability to work on own or as part of a team.				AF, I
8	Ability to demonstrate how to apply equal opportunities and customer care in day to day work.				AF, I
10	Ability to actively demonstrate good work performance with respect to attendance and punctuality.				I
11	Experience of using initiative in setting priorities, meeting deadlines and of working without close supervision.				AF, I
12	Demonstrable evidence of excellent IT skills, in particular word processing, Excel and database skills				AF, T
		QUALIFICATION
13	Minimum Level 2 (GCSE Grade C+ or equivalent) qualifications in English and mathematics				AF

Date last reviewed: 22 June 2017

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