UNDERLYING ASSUMPTIONS AND EXOGENOUS FACTORS FORMING THE FOUNDATION OF

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Underlying assumptions and exogenous factors forming the foundation of the taxonomy

Underlying assumptions and exogenous factors forming the foundation of the taxonomy

Underlying assumptions

Exogenous factors

  • ICT infrastructure

  • Information literacy of clients

  • Basic computer literacy of clients

  • Positive attitude of lecturers

  • Commitment and motivation of clients

  • Sound teaching and learning practice

  • Sound instructional design practice

  • Sound advice, support and consultation to lecturers

  • Commitment to continuous improvement

  • Quality of the institutional VLE

  • Stability of the institutional VLE

  • Stability of national telecommunications infrastructure

  • Class size

  • Work load of clients

  • Recognition and incentives for lecturers


Taxonomy of critical success factors to promote the quality of web-supported learning

Institutional factors

Technology factors

Technology plan

Student selection and entry into courses

Student consultation and advice

Institutional programme evaluation

Change management strategy

Standardisation of information design and dissemination

Appropriate use of technology

Reliability

Availability

Accessibility

System training for clients

IT support for clients

Appropriate bandwidth and download demands

Management of student data

Lecturer factors

Student factors

Interaction / facilitation

Frequent feedback

Academic background

Evaluation of teaching competence

Sense of community

Empathy

Communication

Time management

Self-directed learning

Critical thinking

Problem solving

Instructional design factors

Pedagogical factors

Usability:

  • Modular chunks

  • Use of media

  • Use of images, graphics, animation

  • Layout and presentation

  • Standards

  • Accessibility

Learning principles:

  • Collaborative learning

  • Interactivity

  • Engagement

  • High expectations

  • Higher cognitive levels

Learning outcomes, goals, expectations

Flexible learning package (blended)

Assessment strategies

Learning styles

Learner-centered environment

Content and learning resources: relevance, accuracy, currency

Adaptable, sustainable, scaleable, reusable

Self reflection



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