MELBOURNE CAR PARK ACCREDITATION SCHEME VICTORIA POLICE AND CITY

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Melbourne car park accreditation scheme

MELBOURNE CAR PARK ACCREDITATION SCHEME VICTORIA POLICE AND CITY

Melbourne car park accreditation scheme

Victoria Police and City of Melbourne

What do I need to do if I want to participate in the accreditation?

The accreditation process

Every off-street car park in the municipality will receive information about the City of Melbourne Car Park Accreditation Scheme. To be involved in the scheme simply follow the process outlined below.

Step One: Documentation for the accreditation process

Documentation required for the accreditation can be downloaded from the City of Melbourne1. This information will explain the accreditation process and get you started in making improvements to prepare for the accreditation process.

Step Two: read through all documentation carefully

Step Three: Self assessment Checklist - how would you rate your car park?

Undertake a self assessment of your facility using the self assessment checklist.

If required, use the improvement tips incorporated in the guidelines to assist in improving your facility and operations.

Step Four: register your interest

To register your interest in participating in the accreditation scheme or to find out more information contact City of Melbourne on 9658 9658.

Step Five: Discuss the results and rating

Once the audit has been completed the assessment team will make an appointment with you to discuss the results.

Where appropriate, all car parks will be provided with feedback to assist in making future improvements to achieve higher level accreditation.

Car parks that achieve accreditation will receive materials to promote their facility as a City of Melbourne Accredited Car Park.

The City of Melbourne Car Park Accreditation Scheme – at a glance

The City of Melbourne established a car park accreditation scheme to raise the standard of safety in car parks. The scheme also recognises and rewards both responsible practice and improvements to operational management promoting safety and security of car parks and their patrons.

The City of Melbourne Car Park Accreditation Scheme is a joint initiative of the City of Melbourne and Victoria Police, developed in consultation with car park operators.

The scheme is one of a range of initiatives currently being implemented by the City of Melbourne to promote safe transport to and from the city.

What is contained within this pack?

  1. City of Melbourne Car Park Accreditation Scheme – at a glance

  2. City of Melbourne Car Park Accreditation Scheme Guidelines

  3. Self-assessment checklist

The guidelines provide information about safety and good management standards including:

The car park self-assessment checklist will help you to assess your own car park and identify any needs for improvement.

It is important to involve all of your staff in the accreditation process by alerting them to the guidelines and encouraging their participation.

How does the accreditation work?

The City of Melbourne Car Park Accreditation Scheme requires a demonstrated commitment to the safety and security of customers and their property through the maintenance of specific safety standards.

Only car parks which clearly demonstrate a commitment to the safety and security of customers and their property will be accredited.

Car parks will be assessed by an independent team using specific safety criteria. Commitment to safety will be rated on a star basis.

Table 1 – Rating system for City of Melbourne Car Park Accreditation Scheme

Rating

Description

Five stars

Superior safety and security conditions supported by value added services

Four stars

Very good to excellent safety and security conditions

Three stars

Satisfactory safety and security conditions

Two stars

Needs improvement

One star

Needs significant improvement

Accreditation is undertaken every three years to recognise continuous improvement and maintenance of the safety standards achieved.

Who can participate in the accreditation?

Every off-street car park in the City of Melbourne is eligible to participate in the accreditation and involvement is voluntary.

Who makes up the assessment team?

Participating car parks will be assessed by a team of representatives from:

What are the benefits of participating in the accreditation?

The safety of car parks has been identified as a significant issue affecting public perception of safety in the city. Making improvements to your car park will provide you with the following benefits:

Do you have a question for the City of Melbourne? Call and speak to us.

© City of Melbourne

January 2009

PO Box 1603

Melbourne Victoria 3001

Phone (03) 9658 9658

TTY (03) 9658 9461

Email [email protected]
Website2

This is a publication of Melbourne City Council.

1 www.melbourne.vic.gov.au

2 www.melbourne.vic.gov.au/contactus


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