Follow up questionnaire
Group Name:
Group Leader:
Date(s) of Event:
Building(s) Used:
Facilities
(General)
How did you find the general condition of the Freedom Center grounds?
Excellent Good Fair Poor Unacceptable
Did you use any of the playing/sports fields? Yes No
If yes, which one(s)?
If so, how did you find the condition of the playing/sports field?
Excellent Good Fair Poor Unacceptable
Did you use the picnic area? Yes No
If so, how did you find the condition of the picnic area?
Excellent Good Fair Poor Unacceptable
Did you use the hiking trails? Yes No
If so, how did you find the condition of the hiking trails?
Excellent Good Fair Poor Unacceptable
Did you use the “Outdoor Classroom”, or any area around the lake? Yes No
If so, how did you find the condition of the “Outdoor Classroom” and lake area?
Excellent Good Fair Poor Unacceptable
Building: Chapel Hutchinson Liberty Other
How did you find the condition of the building?
Excellent Good Fair Poor Unacceptable
How did you find the condition of the meeting room?
Excellent Good Fair Poor Unacceptable
How was the condition of any audiovisual equipment that we provided?
Excellent Good Fair Poor Unacceptable
How was the condition of other items we provided for your meeting?
Excellent Good Fair Poor Unacceptable
How was the heating/air conditioning comfort level?
Excellent Good Fair Poor Unacceptable
What condition did you find the bathroom facilities?
Excellent Good Fair Poor Unacceptable
Were there items that you wanted, but we didn’t offer? Yes No
If so, what?
If your event included an overnight stay, how did you find the condition of the sleeping facilities?
Excellent Good Fair Poor Unacceptable
Was water pressure/hot water adequate?
Excellent Good Fair Poor Unacceptable
How did you find the general “ambience” of the building?
Excellent Good Fair Poor Unacceptable
Meal Service: Please rate us for each meal that we catered.
How did you find the quality of the meal service?
Breakfast: Excellent Good Fair Poor Unacceptable
Lunch: Excellent Good Fair Poor Unacceptable
Dinner: Excellent Good Fair Poor Unacceptable
Snack: Excellent Good Fair Poor Unacceptable
How did you find the taste of the meal service?
Breakfast: Excellent Good Fair Poor Unacceptable
Lunch: Excellent Good Fair Poor Unacceptable
Dinner: Excellent Good Fair Poor Unacceptable
Snack: Excellent Good Fair Poor Unacceptable
How did you find the quantity of the foods provided?
Breakfast: Excellent Good Fair Poor Unacceptable
Lunch: Excellent Good Fair Poor Unacceptable
Dinner: Excellent Good Fair Poor Unacceptable
Snack: Excellent Good Fair Poor Unacceptable
Were your meals served at the time you requested them?
Breakfast: Yes No
Lunch: Yes No
Dinner: Yes No
Snack: Yes No
Staffing:
How do you feel you were treated when you first called for information?
Excellent Good Fair Poor Unacceptable
How do you feel you were treated when you made your reservation?
Excellent Good Fair Poor Unacceptable
How do you feel you were treated at check-in?
Excellent Good Fair Poor Unacceptable
How do you feel you were treated during your stay?
Excellent Good Fair Poor Unacceptable
How do you feel you were treated at check-out?
Excellent Good Fair Poor Unacceptable
What was your overall impression of our service?
Excellent Good Fair Poor Unacceptable
How would you rate our staff in filling any unexpected needs?
Excellent Good Fair Poor Unacceptable
Value:
How would you rate our value:
For the meeting room?
Excellent Good Fair Poor Unacceptable
For the overnight accommodations?
Excellent Good Fair Poor Unacceptable
For the meal service?
Excellent Good Fair Poor Unacceptable
Overall?
Excellent Good Fair Poor Unacceptable
Please, use this page for comments, suggestions, and/or ideas as to how we can improve to serve you better. We assure you that your comments will be very carefully considered, and are greatly appreciated!
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