RFP [###-####-##] – [RFP title] Att D
ATTACHMENT D - REFERENCE CHECK FORM
Proposer Name: __________________________________________
Reference Entity: __________________________________________
Reference Contact Name: __________________________________________
Contact Telephone Number: __________________________________________
Contact Email Address: __________________________________________
[Select one option, delete the other, and edit to fit]
[OPTION 1 – Reference assigns a score]
Please rate the following questions on a scale of 0-10:
0 = Not satisfied 5 = Moderately satisfied 10 = Extremely satisfied.
How would you rate the Proposer’s overall quality of services provided and your overall relationship with the Proposer?
Score: __________
Comments: ______________________________________________________________________________
How would you rate the Proposer’s delivery of service?
Score: __________
Comments: ______________________________________________________________________________
How would you rate the Proposer’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?
Score: __________
Comments: ______________________________________________________________________________
[OPTION 2 – Reference answers questions. Evaluators assign score]
Please respond to the following questions:
For what type of services did you engage Proposer?
Describe the services listed in response to question 1.
Describe Proposer’s customer service.
Describe your satisfaction with the business relationship with Proposer.
Describe Proposer’s methods for problem resolution.
How likely would you be to use Proposer’s services again?
With which aspect(s) of Proposer’s services are you the most satisfied?
With which aspect(s) of Proposer’s services are you the least satisfied?
How well did Proposer stay within the proposed timeline?
How did the final project cost compare to the initial proposed cost?
DAS Procurement Services, Version 2.0 –
December 9, 2016 Page
FORM 4 NOTICE OF APPEARANCE (RULE 29) [TITLE] A
INFORMATION SHARING AGREEMENT TITLE REFERENCE INFORMATION SHARING AGREEMENT [TITLE]
NAME PAGE 0 DATE DATE [COURTESY TITLE] [FIRST NAME]
Tags: attachment d, attachment, title]