CYBER DECEPTION QUESTIONNAIRE 1 CYBER DECEPTION LIMIT REQUESTED 2

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Cyber Deception Questionnaire


  1. Cyber Deception Limit requested:

  2. Do you utilize email authentication such as SPF (Sender Policy Framework) or DKIM (Domain Keys Identified Mail) to ensure that email received has originated from an authorized system?

  3. Do you verify details prior to entering into any financial transactions with clients or vendors?

    1. If yes, does this verification include:

      1. D&B Report or other credit worthiness check?

      2. Bank account verification (name, address, contact information matching client/vendor file)?

      3. Confirmation of physical address?

      4. Other (please describe)

  4. Do you accept funds transfer instructions from clients/vendors by telephone, email, text message or similar?

    1. If yes, do you authenticate the request through another contact method before acting on it?

    2. What methods are utilized:

      1. Calling the client/vendor at a previously established phone number?

      2. Sending a text message to a previously established phone number?

      3. Requiring receipt of a security code or security questions known only to the client/vendor to confirm their identity?

      4. Other (please describe)?

  5. Do you confirm all changes to client/vendor details (including routing numbers, account numbers, telephone numbers and contact information) by a direct call using only the previously established contact information before acting on the request?

  6. Do you have a procedure for verifying incoming checks with the issuing financial institution to confirm funds are available before performing services or transferring any of the funds?

  7. Do you send a confirmation of requested changes to a person independent of the requestor and allow an opportunity for the client/vendor to review them before acting on the request?

  8. Does your accounts payable system flag changes to payment account details or exceptions before processing a payment to a new account?

  9. Do you periodically review reports of changes to the account details of clients/vendors? If yes, how often?

  10. Are client refunds only completed after verifying that you have received the original payment?

  11. Do employees transfer funds based solely upon an email request of another employee/executive? How do employees verify the authenticity of such requests?

  12. Are employees responsible for wire transfers provided with anti-fraud training, including the detection of social engineering, phishing, spear phishing and other confidence tricks?

  13. Loss Experience (including date of loss, description of loss and total amount of loss)




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