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Depending on the size and budget of the community being managed, office hours are Monday - Friday, 8:00 A

Chapter 1 Section 2


OFFICE HOURS

Depending on the size and budget of the community being managed, office hours are generally Monday - Friday, 8:00 A.M. - 5:00 P.M. Any deviation in the agreed upon hours must be approved by your Regional Property Manager at NHE, Inc. It is expected that all employees report to work on time and leave on time except in cases of emergencies which are to be reported to your immediate supervisor. In the event your immediate supervisor cannot be reached, you must contact the Human Resource Manager at the main office of NHE, Inc.


Any permanent variation in office hours will be authorized in writing by the Regional Property Manager, Director of Affordable Property Management or President. Leasing hours will depend on occupancy rates and market trends.


A plastic window sign should hang in the office window and show all information shown on your sample sign (Form A-4).


Should the office be closed for brief periods of time, during scheduled office hours, some type of notification to present and prospective residents should be posted on the office door, estimating the time of return.


When the office will be closed on recognized holidays or days when the manager will be away from the community for any reason, residents will be notified via newsletters or signs posted in areas of heavy traffic (clubhouse, laundry rooms, etc.) at least seven (7) days in advance. This notice will include a phone number where the present or prospective resident can reach the manager, maintenance, on-call person, or an NHE, Inc. representative. Also you must change your office voice mail greeting and email to auto responder, indicating that you are out of the office and when you will return.



Chapter 1, Section 2 Office Hours December 2013

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