Safeguarding and safety

Outcome 9 (Regulation 13):

Management of medicines

What should people who use services experience?

People who use services:

• Will have their medicines at the times they need them, and in a safe way.

• Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

This is because providers who comply with the regulations will:

• Handle medicines safely, securely and appropriately.

• Ensure that medicines are prescribed and given by people safely.

• Follow published Guidance about how to use medicines safely.

Provider name

     

Provider ID

     

Location

     

Location ID

     

Address line 1

     

Address line 2

     

Town/city

     

County

     

Postcode

     

E-mail (if applicable)

     

Website

     

Main telephone

     

Fax

     

9A

Provide evidence to demonstrate that people who use services receive medicines which are deemed appropriate for them as individuals after taking into consideration the elements outlined in section 9A.

Green

Yellow

Amber

Red

Summary of evidence to support the outcomes described in 9A

     

9B

Provide evidence to demonstrate that where people who use services receive care, treatment and support that involves medicines, clear procedures and systems exist (as outlined in section 9B) and are followed in practice, monitored and reviewed ensure the safe and appropriate use of medicines.

Green

Yellow

Amber

Red

Summary of evidence to support the outcomes described in 9B

     

9C

Provide evidence to demonstrate that people who use services benefit from a service that takes into account relevant guidance set out in the Care Quality Commission’s Schedule of Applicable Publications (see appendix B).

Green

Yellow

Amber

Red

Summary of evidence to support the outcomes described in 9C

     

9D

Provide evidence to demonstrate that people who use services benefit from a service that ensures that they are given and understand up to date information about they medicines they are taking as outlined in section 9D.

Green

Yellow

Amber

Red

Summary of evidence to support the outcomes described in 9D

     

MLS

9E

Provide evidence that demonstrates that people who use services detained under the Mental Health Act 1983 receive medicines that are duly authorised and administered in line with the Mental Health Act 1983 Code of Practice.

Green

Yellow

Amber

Red

Summary of evidence to support the outcomes described in 9E

     

ACS AMB CHN CHS DCS DEN DSS DTS HBC HPS LTC MBS MLS PHS RHS RSM SPC UCS

9F

Provide evidence that demonstrates that people who use services receive care, treatment and support that follows clear procedures in practice, which are monitored and reviewed and that explain how staff may be permitted to administer homely remedies.

Green

Yellow

Amber

Red

Summary of evidence to support the outcomes described in 9F

     

ACS AMB CHN CHS DCS DEN DSS DTS HBC HPS LTC MBS MLS PHS RHS RSM SPC UCS

9G

Provide evidence that demonstrates that where people who use services receive support with their medicines, that additional procedures as outlined in section 9G exist to ensure the safe handling of medicines.

Green

Yellow

Amber

Red

Summary of evidence to support the outcomes described in 9G

     

ACS AMB CHN CHS DCS DEN DSS DTS HBC HPS LTC MBS MLS PHS RHS RSM SPC UCS

9H

Provide evidence that demonstrates that people using services are not at risk of harm because medicines used for resuscitation or other medical emergencies is available, accessible for quick use and where necessary, is tamper proof.

Green

Yellow

Amber

Red

Summary of evidence to support the outcomes described in 9H

     

DCC SLS

9I

Provide evidence that demonstrates that people who use services receives care comply with the outcomes in section 9I.

Green

Yellow

Amber

Red

Summary of evidence to support the outcomes described in 9I

     

ACS AMB BTS CHC DCS DSS DTS LDC MBS MHC MLS RHS SMC UCS

9J

Provide evidence that demonstrates that people who use services receive care, treatment and support from staff who ensure that patient safety alerts, rapid response reports and patient safety recommendations disseminated by the NPSA and which require action are acted upon within required time-scales.

Green

Yellow

Amber

Red

Summary of evidence to support the outcomes described in 9J

     

Action plans for YELLOW, AMBER and RED areas

Click on yellow, amber or red in the box below as appropriate

Action plans should be SMART

Ref number:

     

Yellow

Amber

Red

Identify the details of the area that needs to be improved, and what action needs to be taken. Say explicitly what is to be achieved, and who is going to make the changes:

By when:

     

     

How are you going to ensure that improvements have been made? What measures are going to put in place and who will do it?

     

Describe the resources needed to implement the changes and whether or not they are in place:

     

Provide an appropriate date by which the improvements will be made:

     

Describe the impact the improvements will have on people who use the service:

     

How we will monitor to check that the action plan is working?

     

Ref number:

     

Yellow

Amber

Red

Identify the details of the area that needs to be improved, and what action needs to be taken. Say explicitly what is to be achieved, and who is going to make the changes:

By when:

     

     

How are you going to ensure that improvements have been made? What measures are going to put in place and who will do it?

     

Describe the resources needed to implement the changes and whether or not they are in place:

     

Provide an appropriate date by which the improvements will be made:

     

Describe the impact the improvements will have on people who use the service:

     

How we will monitor to check that the action plan is working?