JOB TITLE COMMUNITY PALLIATIVE RESPONSE TEAM LEAD SALARY BAND

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Job Title	Community Palliative Response Team Lead
Salary Band	Peace Hospice Band G
Hours per week	37.5 over 5 days
Dept/Location	Community services PHC
Reporting to:	Community Services Manager
Number of staff managed:	Direct reports: Community Response Palliative Care Sisters	Managed through others: N/A
Budget responsibility
Other information helpful to understand size/scope of job:	Responsible for delivery of Peace Hospice Care Community Palliative Care Response team in South West Hertfordshire

Job Summary

Key objectives:

Ensure consistent delivery of high-quality patient care within Peace Hospice Care Palliative
Response team through effective caseload and team management

Identify through 1;1 and yearly appraisals of team core and extended skills/training needs to meet the required practice standards and role competencies

Act as a role model and expert clinical practitioner
Support Peace Hospice Care policies and procedures ensuring the team are adhering to these within their daily practice

Monitor quality of care through audit/spot checks as required
Work collaboratively with partners, Adult Care Services, Continuing Health Care, Central

London Community Health (CLCH) and others as required

Ensure any data and required reporting is accurate and completed in agreed timescales

Ensure safe working practices are upheld in regards to training and adherence to PHC policies, guidelines and Operational procedures including Lone Working

Assist in recruitment and retention of staff

Develop and co-ordinate ensure completion of induction plans for new team members

KEY TASKS: - Some tasks may be delegated but the post holder remains responsible for ensuring that they are carried out satisfactorily.

Duties and Responsibilities

Managerial (20%)

Manage direct reports, carry out individual performance review process (annual and mid-year reviews) and support their ongoing professional development through 1:1 meetings
Perform all people management responsibilities in a timely manner and in accordance with PHC policies and procedures, including staff induction and probation process, absence management, performance management, disciplinary and grievances
With Community Services Manager recruit, select and retain staff with the right skills to deliver the Palliative Response Team
Directly line manages the Community Palliative Care Sisters within the team
Support the team in ensuring all referrals follow agreed PHC care pathways including Multidisciplinary discussion and agreed plans of care
Be responsible for ensuring mileage expenses and time sheets are completed, correct and authorised
Ensure all risk, care assessment and care plans are completed and updated by the team in accordance with agreed processes
Work collaboratively with all internal and external health care partners to ensure seamless and coordinated care for patients at all times through effective verbal and written communications
Ensure mandatory training and extended training including Clinical supervision is attended through effective and timely monthly rota planning
Investigate concerns complaints and capture compliments as needed in line with Peace Hospice Care policies and procedures
Work alongside Community Service Manager and Director of Patient Services to monitor service activity, and support ongoing development of service

Clinical (80%)

Demonstrate clinical excellence/knowledge by working as an expert clinical practitioner in palliative care
Complete accurate and timely recording of data
Undertake evaluation and audit of service and provide reports as required to support development of service
Understand the regulatory requirements for CQC
Adhere to the Safeguarding of Vulnerable Adults and the Safeguarding of Children Policies and Procedures.
Ensure agreed Mandatory Risk assessments for patients are undertaken in the home.
Monitor quality of care through audit/spot checks/clinical audit participation.
To act as a senior role model and expert clinical practitioner and work with in the Team as clinician as required
To take an active role as identified Clinical Governance extended Champion role and within the allied Clinical Governance group

Personal and professional

Comply with all Peace Hospice Care policies and procedures
Maintain required organisational standards for all mandatory training
Keep up to date with current legislation, professional practice issues and relevant developments in palliative care
Maintain and improve professional competence by attending training courses, study days as appropriate
Demonstrate ongoing personal and professional development in accordance with annual Appraisal
Be aware of adhere and practice GDPR and the Caldicott principles
Attend relevant meetings as appropriate

Education

Deliver ongoing mandatory training at within allocated Clinical Governance extended Champion role
Implement and coordinate agreed best practice innovation and service development
As a senior role model, work alongside staff to develop their skills knowledge and practice ensuring they are working to best practice guidelines and within hospice policies and governance framework
Identify, support and deliver as needed training within champion role and as senior practitioner
Attend own clinical supervision provided

General

Peace Hospice Care is committed to Equality for all present and potential members of staff and patients. Therefore, Peace Hospice Care expects all employees and volunteers to understand, support, and apply this policy through their working practices which requires all individuals to be treated with respect, dignity, courtesy, fairness and consideration.

Peace Hospice Care is a registered charity. It relies on the local community for a major proportion of its income through fundraising. For this reason, it is expected that all members of staff will endeavour to support the fundraising activities of the Hospice.

This job description may be modified in the light of development and changing circumstances, according to the needs of the service, and in consultation with the post holder. The post holder should be prepared to undertake any further duties that arise as the post develops. All members of nursing staff may at times be required to work in other parts of the Hospice, commensurate with the roles and responsibilities laid out in this job description.

Signed (Employer)

Signed (Employee)

Date

Community Palliative Response Team Lead

Each element of the specification should be assessed either at Application or Interview

QUALIFICATIONS Appropriate professional, educational requirements	ESSENTIAL/ DESIRABLE
First level registered nurse	E
Nurse prescriber or willing to complete qualification	E
Recognised teaching qualification or experience	D
Evidence of continuous personal and academic development	E
Current NMC registration	E

EXPERIENCE Appropriate experience in order to carry out the role	ESSENTIAL/ DESIRABLE
Experience in palliative care/end of life	E
Previous team management experience	D
Understanding and completing of data recording and reporting	E
Experience of auditing and monitoring the quality of care	E
Evidence of leadership and change management	D
Experience of caseload and time management	E
Demonstrate previous assessment skills	E
Experience of Community working	E

SKILLS AND KNOWLEDGE Specific post related skills and abilities	ESSENTIAL/ DESIRABLE
Service development	D
Experience of delivery of service	D
Knowledge and understanding of health care systems and processes	D
Excellent communication skills	E
Ability to prioritise and work to deadlines	E
Knowledge of clinical governance frameworks	E
Knowledge of Government legislation and guidance frameworks	E

PERSONAL QUALITIES	ESSENTIAL/ DESIRABLE
Drive and enthusiasm	E
Ability to work autonomously and as an effective member of a team, using initiative	E
Excellent communication skills	E
Ability to prioritise effectively and produce work to high standards under pressure	E

ATTITUDES AND VALUES	ESSENTIAL/ DESIRABLE
A commitment to the vision, values and objectives of Peace Hospice Care	E
Understanding and commitment to the Hospice’s Equal Opportunities policy	E
Ability to maintain confidentiality	E

JD Community Palliative Response Team Lead Apr 20

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