JANICE ALBRANDO FLAT 606 AL SHAHED TOWER BARSHA HEIGHTS

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JANICE TRANDASIR N

JANICE ALBRANDO
Flat 606 Al Shahed Tower Barsha Heights, Dubai, UAE
Mobile: +971559244204
Email: [email protected]

QUALIFICATION HIGHLIGHTS

Acted as a business partner to Country and District Managers
Involved throughout the sales cycle from forecasting to order management and delivery.
Experienced in training Value Add Distributors, Channel Partners and Sales Managers with new product offerings and business processes.

PROFESSIONAL EXPERIENCE

Sr. Sales Operations Analyst Hitachi Data Systems October 2013-February 2017

Ofc 1003 Business Central Tower A

Dubai Internet City

Dubai, UAE

www.hds.com

Forecasting

Attend Country/District forecast calls if required
Assists Country/District with preparing and updating the forecast as needed
Support the District Lead with the Deal Qualification process

Configuration and Pricing

Act as escalation point for the Operations Coordinator to support and track Deal Operations configuration and pricing requests
Participate in completing business cases and/or facilitate special approvals
Educate sales teams on current programs to drive Deal Operations Center (DOC) requests and optimize the revenue and gross margin (GM) in a deal
May assist Regional Lead with Strategic and/or complex deals pricing activities

Quoting and Approval Workflow

Collaborate with Sales and Finance to approve and provide guidance on non-standard deal documentation, e.g. quote proposals required to execute a sale
Act as escalation point for sales teams to validate and monitor quote approvals for standard and complex deals.
Approve quotes in accordance with approvals matrix and on behalf of delegates as authorized

Order Management

Escalation point for all Operations Coordinator order process or processing queries or roadblocks

Logistics

Escalation point for all Operations Coordinator Logistics queries or roadblocks
Advocate to Region on behalf of Country/District to secure inventory for strategic deals

Reporting, Strategic Planning & Analysis

Assisting the Country/District Manager with Business Intelligence reporting, by using all available tools
Coordinate reporting with Sales management in Country/District
Ensure complete and detailed input is received from all disciplines (Sales, Services, HR, F&A and Marketing) in Country/District

Other

Responsible for Country/District quote-to-order process and tools training
Champions sales tools and Implement process changes in accordance with global HDS standards and policies in Country/District
Establish effective partnerships with peers across the business
Ensures Country/District compliance with global or regional standards and policies

Sr. Inside Sales Manager Citrix Systems International GmbH July 2010-September 2013

DIC Building 17, Office No. 265

Dubai, UAE

www.citrix.com

Responsible for License Updates, Citrix Support and Hardware Maintenance renewals for MEA region with a yearly quota of $25M.
Achieved at least 4 hours of daily phone time to end customers and channel partners
Processed support orders for direct customers and trial keys for internal use.
Worked on account expansion and retention thru activities that emphasizes on upsell and cross sell
Prepared pricing to help Field Sales Managers in providing the best possible offer to end customers
Maintained close relationship with Field Sales Managers, Systems Engineers, Consultant and Sales Specialists to maximize full potential of every project
Supervised Inside Sales Representative of Value Add Distributors and Channel partners with weekly forecast calls and pipeline review
Trained Value Add Distributors and Channel partners with Citrix rebate policy, processes and techniques via Webinars and GoToMeeting sessions
Acted as the first point of contact for channel partners on all license management issues, contracts, discounts, pricing and promotions
Ensured accurate and timely forecasts as well as opportunity updates in Salesforce (CRM) for management visibility in territory pipeline.
Leveraged relationship with internal resources in order to close specific opportunities consistent with account strategies
Supported Marketing in lead allocation to channel partners
Served as PRO and Offical Signatory on behalf Citrix Dubai

Office Manager Citrix Systems International GmbH March 2009 –June 2010

DIC Building 17, Office No. 265

Dubai, UAE

www.citrix.com

Administration and Facilities duties

Kept a record of staff's business trips, holiday and recovery schedule
Prepared requirements of staff's visa application and renewal
Maintain comprehensive filing system
Booked hotel accommodation and transportation for staff and guests
Conducted quarterly vendor review
Coordinated with Deloitte & Touché (local accounting) and Citrix Finance (Switzerland) for invoices and staff's expenses and reimbursements
Organized team events and weekly lunch
Worked with Executive Assistants of Citrix Senior VPs in booking flights, hotels and transportation

Monitored office maintenance and cleaning
Coordinatied with Facilities team in Citrix Headquarters to set up additional furniture for Citrix office
Supported Citrix Legal team in renewing local lease, trade license, etc..
Responsible for arranging conference rooms for meetings

Sales Coordination Responsibilities

Supported the Channel Manager in liaising with Value Add Distributors and Citrix Partners and helped in their request such as approving Citrix rebate lead, Lead Management reports, and creating rebate exemptions;
Supported the Sales Team in ensuring accurate forecasts in Salesforce (CRM) by creating sales opportunities and adjusting them as needed;
Touch-based with Distributors, Partners and End-Customers on behalf of Regional Director for critical events, trainings and meetings.

Sales Account Manager Coastal Training Philippines March 2007-January 2009

(Dupont Sustainable Solutions)

8^th Floor iSquare Building

#15 Meralco Ave., Ortigas Center

Pasig City, Philippines

www,training,dupont.com

Recruited to sell Human Resources training solutions to small and medium business (SMB) in United States.
Conducted consultative selling to Human Resources Managers to provide assessment of business soft skills requirement.
Maintained prospect database, prepared sales reports and developed marketing/sales strategy for achieving quarterly goal.

Sales Representative Epixtar Philippines May 2005-February 2007

5 Epixtar House, Eastwood City

Quezon City, Philippines

Performed outbound calls to business and household consumers in UK and US
Responsible for monthly sales quota to various clients such as Homecall (UK based Telecommunications Company), MBNA America and Pitney Bowes.

PROFESSIONAL DEVELOPMENT

BS in Accountancy, 1997 to Terminal Year

DE LA SALLE UNIVERSITY, Manila, Philippines

CHARACTER REFERENCES

Mr. Aaron White

+971506534337

[email protected]

Mr. Andrew Mason

Manager, Pre-Sales

Hitachi Data Systems

+971505581845

Ms. Magdalena Gajda

Sales Operations Manager

Citrix Systems

+971502711515

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