Turnpike Incident Management Safety Patrol
January - Sept 2014
Coverage:
Eastern Turnpike Summer Season
I-95 from the Massachusetts State Line to Exit 7 in Portsmouth starting the weekend prior to Memorial Day weekend to the weekend after Labor Day for the following hours:
Hours of Operation: Monday – Thursday 5:30 - 8 am & 3:30 – 6:00 pm
(45.5 hours/week) Friday 5:30 - 8 am & 12:00 – 7:00 pm
Saturday 9:00 – 5:00 pm
Sunday 10:00 am– 6:00 pm
Eastern Turnpike Winter Season
I-95 from the Massachusetts State Line to Exit 7 in Portsmouth and Spaulding Turnpike from the I-95 interchange to Exit 9 in Dover is patrol for the following hours:
Hours of Operation: Monday –Friday 5:30 - 8:00 AM & 3:30 - 6:00 PM
(25 hours/week)
Central Turnpike
Started December 2013 Central Turnpike from the Massachusetts State Line on the FEE to I93 Exit 14 in Concord is patrol for the following hours:
Hours of Operation: Monday –Thursday 5:00 - 8:00 AM & 3:30 - 7:00 PM
(40.5 hours/week) Friday 5:00 - 8:00 AM & 3:30 - 9:00 PM
Sunday 2:00 PM – 8:00 PM
Manpower: Turnpike employees from their Sheds with the majority of the cost through overtime.
Equipment: 2 Motorist Service Patrol trucks with the following accessories:
Rubber-faced push bumper installed on the truck
Roof-mounted grill and rear end high visibility amber and white LED working light;
Mounted arrow board;
Spot lights (AC adapter) and rear work lights;
Air compressor;
Portable Battery booster pack;
Water bottles offered to the public for hydration purposes;
Rear mounted jumper cable connections;
3-ton hydraulic jack;
Air-power impact wrench.
Sponsorship: State Farm Insurance
1841 logged stops– average of 204 stops per month.
Over these 234 days of patrols (total 2,738 hours, covering more than 107,287 miles, averaging 458.49 miles of coverage per day.
Provided Traffic Control Assistance on 173 occasions, 59 occasions was due to an accident.
Provided direct vehicle assistance on 648 occasions:
273 changing of flat tires;
34 jump starts;
36 adding water/coolant;
12 phone;
17 directions;
131 providing fuel;
145 other
Cleaned up debris and road kill 165 times including items such as, tire pieces, bedding, metal, wood and other hazards on the roadway.
Provided motorist indirect assistance 913 times by calling for tow services and/or waiting for other aid to arrive while providing traffic control with arrow board and/or flashing lights.
88% of service stops are by direct contact through the operator of the service patrol (OSP).
Stops: PM stops occur at a rate 185% higher than AM stops (1195 vs. 646).
Hours of operation appear to be appropriate.
Reduced vehicle breakdown time.
Reduced delay to other traffic due to reduced “rubber necking”.
Reduced potential for secondary incidents.
Provides first on scene assistance and assessment of accidents.
Removes hazards from roadway, preventing flat tires and possible accidents.
Positive public relations – ambassadors to the traveling public.
Enhances communications between local Fire Departments and TMC/State Police.
Tags: incident management, management, january, incident, turnpike, safety, patrol