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Nucleus Legal Advice Centre

About Nucleus Legal Advice Centre



Nucleus LAC, established in 1974, is a voluntary organisation providing free legal advice and assistance and representation.


Nucleus LAC offers generalist advice and assistance, including representation. Our strengths lie in Debt, Housing, and Welfare Benefit work.

Nucleus LAC is an independent advice agency, a member of the AdviceUk. It employs 8 staff.


We have a number of active advice volunteers who supplement and compliment the service provided by paid staff, some volunteers take part in providing assistance to clients upto and including representation.


Service delivery – currently we provide:


We have good shop front premises in a busy part of Earl’s Court and maintain strong links with a range of local organisations, particularly local refugee community groups, pan London umbrella groups and other local advice service providers. We regularly attend and input advice forums within the borough, voluntary advice agencies forum (KCAF).


The centre is based in a part of the Borough where there is a high level of need. The area has a diverse range of ethnic origin, income and age groups. Earl’s Court has traditionally become home for a variety of communities from across Britain and the world. There is real potential for Nucleus to continue develop new and dynamic services to meet these needs.


Our core funding is provided via a service level agreement with, the Royal Borough of Kensington and Chelsea (RBK&C): we have received this funding for the last 3 decades.

All the service contracts currently held by Nucleus are designed to work along side each other to allow professional advisors to work together/alongside each other on interrelated cases and to provide each user with a comprehensive and sympathetic advice service across the social welfare field.


Nucleus aims to provide advice services to the local community. We try and access different forms of funding to:

  1. Make sure we deliver relevant services in a holistic setting designed around the needs of the local community

  2. To ensure we are not overly dependant on one funder (thereby compromising our independence)

  3. We try to ensure the projects work together to provide a quality joined up service for users.


Developments in the coming year include

The new service


We are providing additional dent advice under the capitalise project. The project is run by Toynbee hall and delivered by partner organisations across London. We dleiver the service locally in the tri borough area.
The projects aims to help people in debt via :


The caseworker will work in the current debt team which consists of a debt supervisor and 2 other advsiors.


Nucleus has 5 main projects:



1. Generalist advice

Under a service level agreement Nucleus provide advice and assistance to the local community of a wide range of issues including housing, immigration, welfare benefits, debt and general matter (i.e. legal procedure, basic employment consumer etc).

This is funded by the projects and partnership Department at RBKC


Service delivery is through

  1. 3 drop in across the week

  2. Telephone advice line

  3. Appointment/home visits

  4. Members of the county court rota ( housing)


Debt, benefits and housing are delivered under this contract up to a Specialist quality level i.e. up to and including representation. We have a procedural audit by the Legal Service Commission for compliance against the Quality Mark requirements.
We have delivered this service since 1974.

The service is monitored by the council against targets agreed with the council under a service level agreement.




2. Welfare benefits and Debt Legal help contracts in RBKC and HF


Some of the teams work is delivered under a Legal help contract with the Legal; Services Commission (LSC).

Under the contact we have to deliver a fixed number of eligible cases: this means we can only count advice given to people asking for help in particular benefits legal issues i.e. not benefit take up information etc and to people on a low income ( less than approx £145pw). Only work which falls within these parameters can be counted against the contract.


The team takes part in two of the drop ins. Initial queries plus and referrals from agencies such at the refugee centre develops into case work.

We can take cases up to appeal stage where we represent clients in front of an adjudicator.

We can also claim disbursements for agreed items to help run the cases i.e. interpreters, counsels opinions etc. We claim (agreed cost) after the case is closed


3. EDF energy project

This is funded by EDF to help
1. provide seminars to educate local people on saving energy and money

2. Help people in utility debt access grants to start a fresh
The project targets people in fuel poverty from across the tri bough area ( Westminster , RBKC and Hammersmith & Fulham) .


4. Debt advice

This is a project funded by Campden Charities we provide access to information throughout the week
The project is targeted at people the charity is helping by providing debt advice and counselling. Nucleus has an advisor who has attained accreditation which allows her to administer Debt Relief Orders.
It works alongside the debt advice service already provided by Nucleus helping people negotiate the debts and/or apply for debt relief orders/bankruptcy.
We provide 4-8 half day seminars for students and older people to help budgeting and general advise on credit and finances during period of major life changes. We disseminate basic information and encourage participants to share experience, their insight and tips.

The service is limited to people living in Campden Charities catchment area.



5. Advice Fund
This a 1 year project to help deliver housing advice to prevent homelessness.
We employ a solicitor who helps on the West London Possession Rota.
The project targets tenants form housing associations , protected tenants and statutory homeless people from across the tri bough area ( Westminster , RBKC and Hammersmith & Fulham) .




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Last updated July 2012


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Nucleus Services

(Size indicates

Project size)

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EDF

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Housing (AF)

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General (SLA)









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Nucleus Services

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35 hour advice line

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35 hour housing advice line

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Home visits


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3 drop in sessions

Housing outreach

Court/ tribunal Representation

ABOUT NUCLEUS LEGAL ADVICE CENTRE NUCLEUS LAC ESTABLISHED IN ABOUT NUCLEUS LEGAL ADVICE CENTRE NUCLEUS LAC ESTABLISHED IN ABOUT NUCLEUS LEGAL ADVICE CENTRE NUCLEUS LAC ESTABLISHED IN ABOUT NUCLEUS LEGAL ADVICE CENTRE NUCLEUS LAC ESTABLISHED IN ABOUT NUCLEUS LEGAL ADVICE CENTRE NUCLEUS LAC ESTABLISHED IN ABOUT NUCLEUS LEGAL ADVICE CENTRE NUCLEUS LAC ESTABLISHED IN roviding a diverse range of services to improve access


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