MEDICAL RECORDS OF THE PARTNERSHIP ARE STRICTLY CONFIDENTIAL AND

CONTRACTOR SAFETY PROGRAM MANUAL FOR STOWERS INSTITUTE FOR MEDICAL
DATE ATTN MEDICAL DIRECTOR PHYSICIAN NAME MD INSTITUTIONINSURANCE COMPANY
RESOLUTION  (A11) PAGE 3 OF 4 AMERICAN MEDICAL

RESOLUTION 904  (I06) PAGE 2 AMERICAN MEDICAL ASSOCIATION
COLLEGE OF HEALTH RELATED PROFESSIONS CONTINUING EDUCATION MEDICAL
CONDITION SPECIFIC MEDICAL ADVICE FORM FOR A STUDENT

MEDICAL RECORDS of the partnership are strictly confidential and will not be released to any third party without your written

MEDICAL RECORDS of the partnership are strictly confidential and will not be released to any third party without your written consent or court order. The medical record is maintained to allow the doctors of the practice to provide you with good medical care.


TELEPHONE CALLS – Telephone calls (both receiving & returning) to the Doctors are usually done at the end of the session.


VISITING SPECIALISTS are available in some fields.


TEACHING PRACTICE – The practice has been selected as a training practice with the Murray City Country GP Training (MCCC). Under this program GP Registrars work at the practice, with each individual Registrar staying for either six or twelve month terms. Medical Students from the Flinders University Adelaide and Deakin University – Geelong, also join our practice for a twelve month period. Other medical students also visit the practice on a regular basis.


PRIVACY POLICY – Your personal health information is confidential and handled in accordance with Federal and Victorian privacy legislation. It is stored securely on our computer system and not disclosed to anyone outside the Clinic except other health providers involved in your care. Some personal information is included on your accounts to enable you to obtain rebates from Medicare, Work Cover etc. A copy of our privacy policy is displayed at Front Reception. If you would like a copy of the policy please ask a member of staff.


COMPLAINTS – The partners are always looking for ways to improve services to patients.


PLEASE TELL US IF OUR SERVICE FAILS TO MEET YOUR EXPECTATIONS. Direct your letter, or call, to “The Patient Services Officer” PO Box 560 Hamilton, Phone: (03) 5572 2422.


Matters which we are unable to resolve in the practice may be referred to the Health Complaints Commissioner appointed by the Victorian Government. Phone 1300 582 113.


ETHICS – The doctors of this practice are guided by the ethical position adopted by the Australian Medical Association.




HAMILTON MEDICAL GROUP




HOW TO SEE YOUR DOCTOR


A patient’s guide to the services provided by:



HAMILTON MEDICAL GROUP

Private Medical Practice

FOSTER STREET, HAMILTON





CONTACT DETAILS


During office hours - phone (03) 5572 2422

- fax (03) 5571 1606


At all other times - telephone the Duty Doctor

on: (03) 5572 2612


Postal Address: Box 560

HAMILTON VIC 3300



Website: hamiltonmedicalgroup.net.au


Book online via the Hamilton Medical Group website

or download the Hot Doc app




AIM – The Hamilton Medical Group aims to provide a high quality of health care for all of its patients.


DOCTORS & QUALIFICATIONS

Dr J Craig de Kievit MBBS DRANZCOG FACRRM

Dr Dale R Ford MBBS FRACGP FACRRM Cert Av Med

Dr Sue M Robertson MBBS FRACGP Postgrad Dip Pall Med Dip Obs RACOG

Dr A Mark Johnson MBBS (Hons) (Sydney) Grad Dip Counselling & Psychotherapy (Essex)

Dr Andrew M McAllan MBBS FRACGP

Dr Leesa J Walker MBBS FRACGP

Dr Robey Joyce MBchB (Pretoria)

Dr Jan H Slabbert MBchB FRACGP

Dr Amanda L Teo MBBS (Honours) FRACGP

Dr Amy Tai MBBS B Med Sc DRANZCOG Advanced DCH

Dr Yota Yoshimitsu GP Registrar BMBS

Dr Alan Reid MBBS (Monash) FRACGP (Dip) RANZCOG (Advanced)

Dr Phyo Kyaw GP Registrar MBBS

Dr Ei Thinzar Hlaing GP Registrar MBBS, Diploma in Child Health

Dr Richard Lunz GP Registrar Bachelor of Medicine/Bachelor of Surgery


CONSULTANT PHYSICIANS (available only on referral)

Dr Andrew J Bowman MbChB (Zimb), LRCP (Edin), LRCS (Edin), LRCP & S (Glas), MRCP (UK), CCST (UK)


REFERRAL TO SPECIALISTS: Sound medical practice, and MEDICARE REGULATIONS, requires you to be referred to a specialist, preferably by your usual doctor. Should you wish to seek a second opinion at any time, please feel free to discuss this with your doctor.


CHOICE OF SPECIALIST REQUIRES CAREFUL THOUGHT BY BOTH DOCTOR AND PATIENT.


NURSING STAFF MEMBERS:

Treatment Room: Div 1

Peter

Bronwyn

Aliesa

Zoe


Monica

Bev

Katie

Lyn









NON-MEDICAL STAFF MEMBERS:

Michelle

Julie

Nicky

Wendy

Fiona

Jenny

Carol

Sharon

Kerrie

Deb

Debbie

Ann

Joy

Vicki

Robyn

Colin

Matilda

Karen

Telina

Jodie

Linda

Lindy

Stacey

Carol





SURGERY HOURS:

8.00 am – 6.00 pm Monday to Friday

8.00 am – 12.00 noon Saturday


CHOICE OF DOCTOR is an important feature of private medical practice. We have instructed our staff to offer you the first available appointment with the doctor of your choice. There may be times when an alternative doctor can meet your needs more conveniently and you are welcome to ask our staff to help you select an alternative doctor, for example if your usual doctor is unavailable for any reason.


APPOINTMENTS – consultation is by appointments. Standard appointments are 10 – 15 minutes. Longer appointments are recommended for complex medical problems, employment or insurance medicals etc.


OUT OF SURGERY:- Home visits are available in special circumstances.


AFTER HOURS SERVICE is available 24 hours of the day for emergency care. One doctor is rostered on call for emergency care with a colleague available to assist if demand warrants.


Doctor will attend the clinic for emergency cases only at the following times:


Monday – Friday 8.00 pm

Saturdays 4.00 pm

Sundays, Public Holidays 10.00 am and 4.00 pm


FOR MORE URGENT ATTENTION AT OTHER TIMES THE DOCTOR ON DUTY MAY BE CONTACTED BY PHONING: (03) 5572 2612







DOCTORS’ CONSULTATION FEES


FEES are determined on the basis of time, skill and responsibility involved in the service provided, having due regard for economic factors affecting medical practice.


If you have any difficulty in meeting our account or any query regarding the account, please contact our accounts office by letter or by telephone (03) 55722422 during office hours.


Our staff are experienced in Medical Claims and are always ready to help you.


SCHEDULE OF FEES as at 1/6/19


Eg: A common fee (Standard Consultation Level B)


Item 23 $81.50

Item 23 pay on day $77.50

Item 23 rebate $37.60


Longer and more detailed consultations will be billed under item 36, Long consultation level C, $150.50, or item 44, Prolonged consultation level D, $229.50 with discounts for same day payment and special circumstances. After Hours Standard level B consultation, $122.10, Home Visits Standard level B, $185.50. Other services, ECGs, Spirometry, Audiogram etc may be charged.


The accounts department can provide detailed information as to the wider range of fees.











SERVICES AVAILABLE


As well as routine consultations, the following services are available:


section


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