WHITTINGTON HOSPITAL NHS TRUST MEDICAL DIVISION JOB DESCRIPTION 1

THE WHITTINGTON HOSPITAL NHS TRUST JOB DESCRIPTION 1 GENERAL
THE WHITTINGTON HOSPITAL NHS TRUST MEDICAL DIRECTORATE JOB DESCRIPTION
WHITTINGTON HOSPITAL NHS TRUST JOB DESCRIPTION 1 GENERAL

WHITTINGTON HOSPITAL NHS TRUST MEDICAL DIVISION JOB DESCRIPTION 1
WHITTINGTON NHS TRUST DIRECTORATE OF WOMEN AND CHILDREN JOB

Business Manager Role

Whittington Hospital NHS Trust

Medical Division


Job Description


WHITTINGTON HOSPITAL NHS TRUST MEDICAL DIVISION JOB DESCRIPTION 1


  1. General Information


Post: Service Manager for Surgery]


Grade: SMP 20 – subject to job evaluation for Agenda for Change

Hours of duty: As required, necessary to post but not more than 48 hours per week


Annual leave: 27 days increasing to 29 days after 5 years NHS service and 33 days after 10 years NHS service


NHS Pension: 6% of salary (optional)


Terms & Conditions: National Terms & Conditions of Service


Accountable to: The Director of Operations


Responsible to: Divisional Manager


2. Job Summary


Contribute fully to the senior management team within Operations with specific service management responsibility within the Medical Division. The post has external relationships with the commissioners at primary care trusts (PCTs), Strategic Health Authority (SHA), Local Health Authorities and local acute NHS trusts.


With the aim of continual service improvement to ensure delivery of high quality care and customer services, activities include service re-design and development, managing staff performance, and providing professional advice on service improvements. The Manager will work with colleagues in the Operations Directorate and clinicians within the Division in the development of services, including redesign of services and may work in collaboration with colleagues externally within other parts of the health community.


Working with the Divisional Manager and Clinical Leads the post holder will contribute to an agreed strategic direction for services that are in accordance with best practice and the needs of the Trust.


The post holder will be directly responsible for providing support to medical consultants, their teams and other clinicians in the management of their departments. Activities will include planning and assisting with service delivery, the development of business cases, staff performance management, activity monitoring and delivery, quality control and budget management in line with The Trust Standing Financial Arrangements.


There is line management responsibility for staff from a range of disciplines. The post holder is expected to deputise for the Divisional Manager as necessary.





3. Budgetary – Resource Management







4. Staff Management















  1. Modernising Services








6. Communication








7. Contract & Activity Management













  1. Capital planning






  1. Divisional Management Team




and knowledge are updated as required.


where directed with changes to service which may impact on workforce planning









  1. Additional Duties Specific to this Post









11. Health & Safety







15. Personal Conduct


All staff within the Directorate are expected to treat other members of hospital staff with courtesy and respect. The hospital rules and policies, including the disciplinary procedure, apply to all staff without exception.


Managers are expected to plan their annual and other leave well in advance so that their absence is not detrimental to the service.


16. Data Protection


This post has a confidential aspect. If you are required to obtain, process and/or use information held on a computer, you should do so in a fair and lawful way. You should hold data only for a specific registered purpose and not use it or disclose it in any way incompatible with such a purpose. You must disclose data only to authorised person or organisations as instructed. Breaches of confidence in relation to data will result in disciplinary action, which could include dismissal.


17. Equal Opportunities


It is the aim of the Trust to ensure that no job applicant or employee receives less favourable treatment on the grounds of sex, race, colour, nationality or ethnic origin; or is placed at a disadvantage by requirements or conditions which cannot be shown to be justifiable. To this end the Trust has an Equal Opportunities Policy and it is for each employee to contribute to its success.


18. Disciplinary/Sickness and Absence


The post holder will ensure that sickness and absence is managed to ensure staff welfare and optimise resources


The post holder will be responsible for ensuring that staff are aware of all Trust policies and procedures and will investigate and manage any breaches of these


19. No Smoking Policy

We are a no smoking hospital, which does not allow smoking at work except in designated areas.




20. Security


It is the responsibility of all employees to work within the security policies and procedures of the Trust in order to protect patients, staff and visitors and the property of the Trust. This duty applies both to the specific work area of the individual and the hospital in general.


21. Other duties

To undertake any other duties that may reasonably be required.


22. Study Leave and Training

Study leave is granted at the discretion of the manager. Normally, up to 10 days may be granted per annum for relevant study.



23. Method of Payment

Payment of salary is made into bank account or building society account by Direct Bank System. There is no facility for any other form of payment.








This job profile is intended to provide an outline of the duties and responsibilities of this post and may change from time to time by agreement with the post holder.


REQUIREMENTS


Please Tick One Box


Please Tick One Box


Method used to Support Assessment


Evidence to Support Assessment




Essential


Desirable


Fully

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Experience


  • Degree Level or Equivalent

  • Minimum 3 years management experience, communicating at all levels of the organisation.

  • Budgetary management experience and understanding of the current NHS financial regime

  • Experience of staff management including: managing recruitment, performance monitoring, and appraisal, induction and mentoring.

  • Supporting senior clinicians in service delivery

  • Experience of chairing meetings including in a multi-agency setting.

  • Experience of negotiating and influencing at operational and strategic levels

  • Involvement in strategic planning

  • Experience of bidding for developing managing and mainstreaming short term funding streams

  • Evidence of leading change management processes.

  • Experience within the NHS









Knowledge


  • Knowledge and understanding of key Govt. legislation, national guidance / drivers relating to Emergency Care and Primary Care services


  • Knowledge of a wide range of staff management practices including: IPR, Disciplinary process, Recruitment, performance, redeployment and absence management


  • Knowledge of wide range of senior management practices including budgetary management, the consultation process, workforce planning cost pressures and service developments


  • Comprehensive understanding of clinical risk and clinical governance principles and their application


  • An understanding of the NHS’s macro and microenvironments.




Skills

  • High-level interpersonal skills.


  • Marketing and negotiation skills.


  • Presentation skills.


  • Ability to write reports and papers.


  • Computer literate.


  • Analytical skills in relation to client, organisational and staffing issues.


  • Teaching/coaching/facilitation skills.


  • Ability to manage stressful situations.


  • Ability to communicate information to senior colleagues in multi-disciplinary and multiagency fora.


  • Ability to think corporately about issues.


  • Ability to work in a high-pressure environment.

  • Ability to anticipate and prioritise competing demands.


  • Ability to deliver on agreed objectives to deadlines.


  • Ability to plan, manage and deliver an agreed change programmes.


  • Ability to motivate and lead teams of staff.


  • Ability to anticipate, plan and manage change.


  • Knowledge of project and programme management


Aptitude and Disposition


  • Commitment to working jointly with users, practitioners and other agencies to develop high quality services.


  • Flexibility and enthusiasm for working within a changing environment.


  • Sense of humour with the motivation required for task completion.




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6

Service Manager Job description





Tags: description 1., trust, description, whittington, division, hospital, medical